Store policies
Privacy policy
Last updated October 28, 2026
What we collect
Your name, email, phone and billing address; the recipient's name, address and phone; the card message, occasion and delivery details; and how you found our site (for example an ad or a search).
Card payments are handled by our payment processor. We never see or store your full card number.
How we use it
To make and deliver your order, contact you or the recipient about it, send receipts, prevent fraud and improve our service.
We send marketing emails or texts only if you opt in, and you can unsubscribe anytime (reply STOP to texts).
Sharing
We share details only with the people and services needed to fulfil your order: our florists and couriers, payment, email and hosting providers. We don't sell your personal information.
Mobile numbers and text messaging consent are never shared with third parties for their marketing.
Your choices
To see, correct or delete your information, call us at (323) 870-6660. California residents may also request a copy of the personal information we hold about them.